CUE-1 - TimeSystem
CUE-1 is a comparative usability
test of a Windows calendar program (Task Timer for Windows, version 2) performed
by four professional teams in spring 1998. The results were published at the
UPA98 conference in Washington, DC, in June 1998.
The UPA98 paper “Comparative
Evaluation of Usability Tests”
PDF, 140 KB).
The CUE-1 rules and all four
usability test reports and addendums in one file
|The Most Important CUE-1
Three results of
this comparative test particularly surprised us:
the limited overlap between usability problems in the software reported by the
the large number of usability problems detected in the software; and
reproducibility of the results produced by SUMI, the Software Usability
Measurement Inventory questionnaire that two of the teams used.
overlap may be a result of the large number of usability problems in Task
Timer for Windows. It could also be due to the different approaches to
usability testing that the participating teams took - in particular, the
selection of different usability test scenarios.